1. DO YOU SHIP INTERNATIONALLY?

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Absolutely, we do. We ship internationally via LBC. If you want to order, please send an email to hiddenink.by.cc@gmail.com or reached out to us on Facebook (https://www.facebook.com/hiddeninkbycc). The duration of international transit typically ranges from 2 to 8 weeks, although this timeframe can vary depending on the courier.

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2. Would it be possible for C.C. to personalize my books?

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Yes. Please input your Dedication name on the order page before adding it to your cart.

 

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3. What if I received a wrong/damaged/missing item?

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If you could kindly send an email to hiddenink.by.cc@gmail.com, or reached out to us on Facebook (https://www.facebook.com/hiddeninkbycc), that would be greatly appreciated.

 

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4. Are all books sighed by C.C.?

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Without a doubt, the answer is a resounding yes!

 

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5. Where is my order?

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Shipments are dispatched on a weekly basis, specifically on SATURDAYS. Once your order has been shipped, please allow 2-7 business days for delivery. Your tracking number will be provided once your order has been sent.

 

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6. Who is delivering my order?

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The shipping of your order will be done using LBC.

 

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7. What if it shows my order is delivered, but it’s not there?

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Kindly contact LBC. They can provide you with more specific details about the whereabouts of your package. If you require further assistance, please send an email to hiddenink.by.cc@gmail.com or reached out to us on Facebook (https://www.facebook.com/hiddeninkbycc).

 

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8. What if my package gets returned?

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Should your package be returned to us for reasons such as an incomplete address or the recipient being unreachable, and you would like the package to be re-shipped, please be aware that you will need to cover the expenses of the re-shipment. If you notice your package has the wrong address and it hasn’t been shipped yet, please email hiddenink.by.cc@gmail.com or reached out to us on Facebook (https://www.facebook.com/hiddeninkbycc). as soon as you can and we’ll change the address for you.

 

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9. What if my question is not answered?

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Please email hiddenink.by.cc@gmail.com or reached out to us on Facebook (https://www.facebook.com/hiddeninkbycc).